Last updated: June 2026
This Privacy Policy explains how SYLVIS Environmental Services Inc. (“SYLVIS,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit or use sylvis.com or sylvis.ca, together referred to as the “Site.”This Privacy Policy applies only to the public SYLVIS marketing website. It does not apply to third-party websites or platforms that may be linked from the Site, including any separate human resources or job application platform.SYLVIS is committed to handling personal information responsibly and in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act, British Columbia’s Personal Information Protection Act, Alberta’s Personal Information Protection Act, and other applicable privacy laws.
When you submit the contact form on the Site, we collect the information you choose to provide. This may include your name, email address, phone number, and the contents of your message.
Name, email address, and message are required to submit the contact form. Phone number may also be collected if provided.
Please do not include sensitive personal information in the message field, such as financial information, government identification numbers, health information, or other information that is not needed for your inquiry.
When you visit the Site, our website platform and related service providers may automatically process basic technical information needed to operate, deliver, secure, and maintain the Site. This may include information such as your IP address, browser type, device type, pages requested, and related technical logs.
We also use Google Analytics 4 to understand how visitors use the Site. Google Analytics is loaded through Google Tag Manager and is used only after you consent to analytics cookies.
Google Analytics may collect information such as pages visited, time spent on the Site, device and browser type, approximate location, referring pages, analytics cookie identifiers, and session activity. We use this information in aggregate reporting to understand and improve the Site. We do not use Google Analytics to identify individual visitors.
SYLVIS does not use Google Analytics advertising features, Google Signals, demographic or interest reporting, remarketing, User-ID tracking, or Google Ads integration.
We use personal information submitted through the contact form to:
We use analytics information to understand general Site usage, improve Site content, and monitor the performance of the Site.
SYLVIS does not sell, rent, or trade your personal information. We do not share your personal information with third parties for their own marketing purposes.
SYLVIS does not currently operate an email newsletter or mailing list through the Site. We do not add contact form submitters to a newsletter, mailing list, or marketing campaign without separate consent.
The Site uses optional analytics cookies through Google Analytics 4. These cookies help us understand how visitors use the Site.
Analytics cookies are not placed unless you consent through the cookie banner. You can accept or decline analytics cookies. You can also change your cookie preference at any time through the cookie preferences link in the Site footer.
The Site may use a necessary cookie or similar technology to remember your cookie preference. This is used only to store your consent choice and is not used for analytics or advertising.
If you decline analytics cookies, the Site will remain fully functional.
Google Analytics cookies may include cookies such as _ga, which Google uses to distinguish one visitor from another. SYLVIS uses Google Analytics only for aggregate website reporting.
For more information about how Google handles information, please review Google’s Privacy Policy and information about Google Analytics.
We use trusted service providers to operate the Site, process contact form submissions, manage website analytics, provide spam protection, and support business communications.
These service providers may include:
Service providers are authorized to process personal information only for the purposes described in this Privacy Policy or as otherwise permitted by law.
SYLVIS may also allow limited access to form-related information by contractors or technical support providers where necessary to troubleshoot, maintain, or improve the technical function of the Site. Access is limited to what is reasonably necessary for that purpose.
We may also disclose personal information where required or permitted by law, including to legal, regulatory, governmental, or law enforcement authorities.
Some of our service providers may process or store information outside Canada, including in the United States.
When information is processed outside Canada, it may be subject to the laws of the jurisdiction where it is processed or stored, including lawful access by courts, law enforcement, or government authorities in that jurisdiction.
If you have questions about SYLVIS’s use of service providers outside Canada, you may contact us using the contact information below.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, or as otherwise required or permitted by law.
Contact form submissions and related business records may be retained for as long as needed to respond to and follow up on the inquiry, maintain business records, support an ongoing or potential business relationship, or meet legal and operational requirements.
Information stored in Webflow, Microsoft 365, or other business systems may also be retained in accordance with SYLVIS’s account settings, backup practices, and ordinary business recordkeeping practices.
Google Analytics user-level and event-level data is retained according to SYLVIS’s Google Analytics settings, currently set to 14 months. Aggregated reports may be retained for longer where they do not identify an individual.
Subject to applicable legal limits, you may request to:
To make a privacy request, please contact us using the details below. We may need to verify your identity before responding to your request.
We will respond to privacy access requests within 30 calendar days, unless an extension is permitted by law.
SYLVIS takes reasonable steps to protect the personal information we collect from unauthorized access, loss, misuse, disclosure, or alteration.
These safeguards include encrypted website connections through HTTPS, access controls, multi-factor authentication for relevant systems, and limiting access to team members who need the information for their work.
No website, email system, or online service can be guaranteed to be completely secure. If we become aware of a privacy breach involving personal information, we will assess and respond to it in accordance with applicable privacy laws, including any required notifications.
The Site is not directed at children or minors. We do not knowingly collect personal information from children through the Site.
The Site may contain links to third-party websites or platforms. This Privacy Policy does not apply to those third-party websites or platforms. We encourage you to review the privacy policies of any third-party services you use.
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.
If we make material changes, we will take reasonable steps to make the updated policy available on the Site.
If you have questions or concerns about this Privacy Policy, wish to exercise your privacy rights, or want to make a privacy complaint, please contact:
Website Privacy Enquiries
SYLVIS Environmental Services Inc.
427 Seventh Street
New Westminster, BC V3M 3L2
Email: inquiries@sylvis.com